I'm reviewing Jumplead for a new website that we are creating. However having followed the instructions it seems to have some functionality not available as outlined in the documents.
I can't see any area under the messages cog to be able to style the chat area, I don't see anything to select? I'm only seeing the personal tab for placing my email signature, but this produces an error notification if I try placing any details in this area upon saving.
I'm also seeing no way to set 'ignore' for any of the contacts if I decide not to count them in any of my activities as outlined.
The campaigns tab is still showing a progress bar though the domain + email have both been confirmed and I'm able to send email and chat tests OK? I'm not able to select anything else on this screen?
I appreciate it may be newbie errors, so I would appreciate you confirming if I've just simply missed a key step in setting Jumplead up correctly.
I've tried all key browsers, cleared cache settings, but nothing changes.
I look forward to hearing from you.